Valet drained the battery of our brand new car. Our best meal was at a resteraunt in red wing. Stopped at one of the little eateries within the casino. The buffet had such a long line all the time we never bothered. We did manage to eat there and at cutters? Kudos was good. Kudos doesn't advertise their hours so good luck finding it open when you are hungry.

We spent most of our time trying to find a place to eat. It was however part of the saving grace of the hotel. The adult section was not a pool, just a wading area next to a bar. Way too small for the amount of kids in it. There is no way to actually swim in the pool. Any older, no way! The waterpark is way to small to be called that. If you have young kids maybe up to 10 to 12. We spent 3 days and nights at the hotel and casino. For the same price, I would rather stay at a nicer place that is well staffed with comfortable bedding. All in all, I would probably visit the water park and casino again, but I don't think the poor service is worth staying at the hotel. The rooms were nice and clean, but the beds and bedding were not comfortable. He made a big stink and ended up calling a manager who eventually got us into different rooms that were ready at that time. We complained and reiterated that we were told our room would be ready by this time. I suspect that they do not have enough employees to get all the rooms cleaned by that time and are just making excuses. What the heck does that mean? I have never heard of anything so ridiculous.

We were told that check-in 'starts' at 4 and that rooms will start to be ready by that time. We asked why because check-in was at 4 pm.

This time our rooms were still not ready. We walked around for another 45 minutes and about 4:15 we went back to the concierge. At that time, he said we should have gotten our water park passes when we first checked-in, so he gave us them. About 45 minutes later we went to the concierge to see if our room was ready. We decided to go to the casino for a bit since we didn't have a place to change into our swimsuits yet. Neither of us received our water park tickets at that time and were told that our room would be ready in about 45 to 60 minutes as the official check-in time is 4 pm. It turns out the person that helped them did not actually check them in. The other couple checked in and came over to chat while I checked in. We arrived at around 2:30 pm and waited almost an hour to pre-register in a massive line. We had a lot of fun at the pool and casino, but that did not do a lot to compensate for the lack of staff, poorly trained employees, and strange practices.